Lois Juliber

Principle embodied: Exceptional Idea Generation - X-Principle #3

Ms. Juliber, age 59, was a Vice Chairman of the Colgate-Palmolive Company (CP) from July 2004 until April 2005. She served as Colgate-Palmolive's Chief Operating Officer from March 2000 to July 2004, as its Executive Vice President - North America and Europe from 1997 until March 2000 and as President of Colgate North America from 1994 to 1997. Ms. Juliber is on the board of Goldman Sachs, E. I. Du Pont De Nemours and Company and Kraft Foods Inc. She is affiliated with certain non-profit organizations, including as Chairman of The MasterCard Foundation, a member of the board of Girls Incorporated, and a trustee of Wellesley College and Women's World Banking.

Speed has also characterized Juliber's ascent up the corporate ladder. After helping to double sales and triple profits for CP's Asian operations in only three years, she was named chief technological officer for worldwide operations. She was then asked to lead the turnaround of Colgate's North American business and in 1997 was promoted to her current post as executive vice president for CP's North American and European business. She played a big role in Colgate's emergence last year as America's toothpaste leader, and some observers are betting her accomplishments may eventually boost Juliber to the top spot at CP, which would solidify her stature as one of America's most prominent women executives.

Juliber's success has not come without difficulties. She broke through the "glass ceiling" that has held many women back in this country, only to bump up against well-built roofs in some foreign markets. "I found in certain countries that being a woman executive can be hard," she says. "I dealt with it by making a very pragmatic decision: 'OK, it's awkward for them to work with a woman, so for the sake of business, let's set up a structure where there is someone they are comfortable negotiating with.' Maybe I haven't been the consummate feminist in these situations, but you do what you have to do to get the job done."

Such difficulties aside, Juliber speaks so glowingly of her work that there is no doubt that she has found her calling. She cites one "fascinating" challenge after another. "Take India, for example," she says. "How do you get people who use twigs to brush their teeth to trade up to something as alien as toothpaste?" (The answer, she explains, is through grassroots education and marketing, intermediate products such as tooth powders, and affordable prices.) "Or how," she continues, "do we apply to Asia - which today has significant macroeconomic issues to resolve - what we learned in Latin America in the 1980s when that region went through its economic crisis?"

For transnational companies especially, Juliber believes, the effective transfer of acquired knowledge and experience across regions and nations is a key to business success. And with dozens of wildly different markets and ongoing geopolitical rearrangements, she knows that, be it toothpaste or any other consumer product, it pays to be culturally savvy if you're going to compete globally.

To read these articles in their entirety & for More Information on Lois Juliber:
 

Forbes.com: http://www.forbes.com/finance/mktguideapps/personinfo/FromPersonIdPersonTearsheet.jhtml?passedPersonId=937480

Harvard Business School website: http://www.alumni.hbs.edu/bulletin/1998/october/global/juliber.html

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